Privacy policy
Last updated: 19 July 2026
We process personal data to provide, secure, and improve Ticket Window. Payment card details are handled by payment providers and are not stored directly by Ticket Window.
1. Data we collect
- Account data, including name, email address, and phone number.
- Transaction and booking records needed to provide the service.
- Usage data, including visits and interactions with the platform.
- Device data, including browser type, operating system, and IP address.
2. How we use data
- Provide and improve platform services.
- Process bookings and payments.
- Send booking confirmations and important account notices.
- Support accounts and respond to requests.
- Analyze platform use and protect service security.
3. Data sharing
We do not sell personal data. Data is shared only with the relevant merchant, service providers needed to operate the platform, when legally required, or with user consent.
4. Security
- Encrypted connections using TLS.
- Access controls and security monitoring.
- Operational backups and recovery procedures.
- Payment processing through approved payment providers.
5. Your rights
- Request access to your personal data.
- Correct inaccurate account information.
- Request deletion where applicable.
- Opt out of marketing communications.
6. Cookies
We use cookies and similar technologies for essential sessions, preferences, security, and service improvement. Browser controls can be used to manage optional cookies.